How it Works      Get the App     FAQ

No more coins. No more lines. Park El Paso makes parking a breeze.

Type in your unique zone and space number and select the amount of time you wish to park for. 

Quick and simple. Once you set up your profile, paying for parking will take seconds!

Verify your parking session details before you submit. We'll send you a receipt to your email as well.

Running late? Don't worry about getting a ticket. We'll remind you 5 minutes before your session expires and allow you to add time from wherever you are.

How much does it cost to pay by phone?
There is no cost to register or download one of our mobile apps. The parking rates for using the Park El Paso app are the same as the posted rates at the meter, aside from the Park El Paso convenience fee. Convenience fees in the City of El Paso are $0.35 per transaction in addition to the cost of the meter.

Which credit cards are accepted?
Park El Paso accepts the following credit cards: Visa, MasterCard, Discover, American Express, and Maestro.

How do I pay by phone?
Once you complete the simple, one-time registration process, parking is hassle-free. When you pull up to a meter that displays the Park El Paso label, just open up the app, enter your unique location number, select the amount of time you wish to park for, and press “Park.” Park El Paso will ask you to confirm your purchase and you’re good to go.

How can I be sure my payment went through?
Park El Paso will send an electronic receipt to your registered email address immediately following a successful transaction. This receipt is your proof of purchase and will include all details of the transaction that took place.

How does the parking attendant know that I paid with my phone?
Park El Paso payments do not integrate with the meters in this area. Though your payment will not show on the meter itself, the enforcement officer will be immediately notified of your payment through their handheld device.

I can't add time to my parking. Why?
Park El Paso will not allow you to exceed the maximum time limitations displayed on the meter. The same restrictions apply to Park El Paso customers as to those who pay traditionally through other means. For more information about parking restrictions, contact the local parking authority directly.

What if I receive a parking citation even though I paid through the app?
Although this is unlikely to occur, first check your email receipt to make sure the time of your online parking session matches the time the citation was given. Park El Paso does not issue citations or handle ticket violation disputes in our office. If all the information on your parking payment was correct and your parking session was valid during the time the citation was issued, the best way to dispute the violation is to contact the local parking authority directly.

Where can I use the pay by phone service?
Look for parking meters displaying the orange Park El Paso label.

Is my payment data secure?
Absolutely, your payment data is encrypted and kept confidential at all times. Park El Paso processes payments using the highest security standards in the industry.

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